Career Opportunities

The California Ear Institute is a well established, thriving otolaryngology sub-specialty medical practice with offices in Palo Alto, San Ramon, and Santa Rosa. Founded in 1968 as the first practice to be dedicated solely to Hearing Health care in the United States, The California Ear Institute has provided more than a quarter of a million visits for patients with Surgical, Medical, Hearing Aid, Cochlear Implant, Facial Nerve Disorder, and Cranial Base Disorder needs.

Human Resources 1900 University Ave Suite 101 E. Palo Alto, CA 94303 Phone: (650) 617-2276 Fax: (650) 617-2266

Current Openings

• General Otolaryngologist - Santa Rosa
• Accounts Receivable Representative - Menlo Park

General Otolaryngologist - Santa Rosa

Seeking BC/BE Otolaryngologist to practice General Otolaryngology for adult and pediatric populations in our office founded in 1972 in Santa Rosa, California. Subspecialty focus in addition to General ENT a possibility. The office has full service audiology staff and hearing aid dispensing on site as well full practice management support from the CEI Management Group (in-house billing / collections, accounting, HR, IT, Marketing) as a part of the California Ear Institute / California Sinus Institute. Sub-specialty Otology and Sinus MD´s on site 2-4 times per month. Let Them Hear Foundation associated programs offer unique opportunities for ´giving back´ locally and internationally.

Named one of the 10 Most Livable Cities in America and an All- America City in 2007, Santa Rosa is just 55 miles north of San Francisco. Take advantage of living 30 minutes from the ocean, 20 minutes from the Russian River and 5 minutes from vineyards and world-class wineries. Enjoy excellent schools and a family friendly community along with a wide variety of recreational and cultural activities.

We offer a generous compensation and benefits package including relocation expense. This is an excellent long-term opportunity with early Partnership. We are looking for a special individual with excellent professional skills and bedside manner who enjoys practicing all levels of ENT and is interested in continuing and elevating the standard of excellence set by this long-standing practice.

Please email cv and resume to
Please call (650) 617-2276 for more information.

Accounts Receivable Representative - Menlo Park

California Ear Institute, Northern California's premier site for treatment of ear, hearing, and balance disorders, has an immediate need for a full time AR Representative at its Billing office in Menlo Park.

• High School Diploma
  
• College Degree Preferred
  
• B.A. or B.S. in related field

• Five plus years experience in Physician Business Office reimbursement department/billing department. Previous employment as account representative with hospital accepted.
  
• Computer literate, knowledge of Advanced MD practice management systems a plus.
  
• Complete knowledge of analyzing explanation of benefits (EOB) and appeals process.
  
• Proven understanding of managed care, Medicare and commercial insurances.
  
• Thorough knowledge and application of ICD-9-CM and CPT coding.
  
• Knowledge of managed care guidelines and contractual arrangements.
  
• Thorough and complete knowledge of daily balancing.
  
• Understanding of credit balance adjudication.
  
• Computer literate, knowledge of Advanced MD practice management systems a plus.
  
• Strong organizational skills.
  
• Neat, professional appearance.

Responsibilities include, but not limited to, the following:

• Continue to do daily balancing until notified otherwise
  
• Responsible for aging activities from 60 days and above for the respective entity.
  
• Call or utilize carrier website to follow-up on unpaid claims.
  
• Work credit balance report.
  
• Track rejection patterns by carrier and report any trends.
  
• Responsible for all patient phone calls relating to entity.
  
• Adjudicate credit balance and unapplied credit.
  
• Make arrangements for medical records request, & completion of additional paperwork.
  
• Do weekly refunds for entity.
  
• Identify patients to be sent to collections.
  
• Develop written plans for improving collections ratio.
  
• Clearly document account regarding follow-up.
  
• Meet with Manager weekly to discuss strategy.
  
• Interface with Reception Services Team to notify staff about outstanding balances on patients being seen in the office.
  
• Performs additional duties as required.
  

If you are interested in working for a dynamic, growing company that is a leader in clinical outcomes and values compassionate care, we welcome your interest.

Please send your resume to:

fax: (650) 617-2266
phone: (650) 617-2276